This fix will only work for NVIDIA cards. If your drivers crash with any other card, please contact me.

Graphics drivers crashing usually lead to a black screen with sound (possibly looped) still playing in the background. It will continue to hang for around 2-5 seconds. This guide should fix the problem completely, as well as help with other known issues.

1. Right click desktop, click NVIDIA control panel.
2. Click 'Manage 3D settings' under '3D settings'.
3. Click the 'Program Settings' tab.
4. Select sonic2app.exe either by using the drop-down or pressing the 'Add' button.
5. Look for 'Power management mode' under the settings and set it to 'Prefer maximum performance'.
6. Press apply

This should help, if not fix the problem. If there are any other issues, please feel free to comment.